# How to open a phone repair shop: steps, costs, parts, pricing

> How to open a phone repair shop: the steps, what drives each cost, tools and parts, quoting jobs, pricing, a daily routine, mistakes and a checklist.

By The Dashing team · 2026-10-31

Canonical: https://dashingerp.com/en/blog/how-to-open-a-phone-repair-shop

**The short answer:** a phone repair shop sells skill and parts. To open one, pick a spot with phone traffic, check business and repair rules with your local authority, buy the tools and a first set of the parts that fail most often, quote every job in writing before you start, and record each device in and out so no one disputes what was handed over.

![The Dashing stock screen listing items and quantities](/screens/en/inventory.png)

## The steps to open

1. **Choose a location** with foot traffic, such as near a phone shop, a market or a busy road.
2. **Check licences and rules.** Business registration, repair licences, and how to handle customer data on devices differ by place. Ask your local authority. This is not legal advice.
3. **Set up a clean, well-lit bench** with anti-static protection, good light and secure drawers.
4. **Buy tools** (below).
5. **Find parts suppliers** and note the quality grades they offer, because a cheap part that fails costs you a returning customer.
6. **Buy a first set of parts** for the repairs people ask for most, such as screens and batteries for common models.
7. **Write your terms:** how you quote, the warranty on a repair, and what happens to devices left uncollected.
8. **Open softly,** note which models and faults repeat, and restock to match.

## What the money goes to

- **Rent and deposit.**
- **Fit-out:** a workbench, lighting, shelving and a lockable display.
- **Tools:** precision screwdrivers, heat tools, a microscope or magnifier, a multimeter, a soldering station and an anti-static mat. Skill matters more than the amount spent.
- **Parts:** screens, batteries, charging ports and the most common spares.
- **Staff:** a technician and someone at the counter, or you doing both.
- **Running costs:** electricity, packaging and payment fees.
- **A cash cushion** for parts that wait for a job.

The [break-even tool](/tools/break-even) shows how many repairs a day cover your fixed costs.

## Choosing the first stock

Start with fewer parts and order the rest per job from a supplier you trust. Parts for rare models sit on the shelf; parts for common models turn quickly. Record what you buy against what you fit, so you can see which spares earn their space.

## Pricing and margin

Quote each job from the part cost, your time and a margin for warranty returns. Put the numbers in the [margin calculator](/tools/margin-calculator) per repair type. Give the customer a written price with the [quotation tool](/tools/quotation) and issue the [phone repair invoice template](/tools/templates/invoice/phone-repair) when the job is done.

## A daily routine

- Open: check the bench, count the drawer, list jobs ready for collection.
- Take in: write the customer name, device, fault, quoted price and what the device looked like when it arrived.
- Finish: test before handing over, take payment and record it.
- Close: count cash against sales, list parts to reorder.
- Weekly: chase uncollected devices according to your written terms.

## Common mistakes

- Starting a repair without a written quote.
- Not noting the condition of the device on arrival, so scratches become arguments.
- Buying low-grade parts that fail and return.
- Holding parts for rare models.
- Mixing personal and shop cash.

## A checklist

- [ ] Licence and repair rules checked locally
- [ ] Bench, tools and lighting in place
- [ ] Parts suppliers and quality grades noted
- [ ] First set of common parts bought
- [ ] Quote, warranty and uncollected-device terms written
- [ ] Cash cushion set aside

## Where Dashing helps

Dashing scans barcodes, works offline, keeps stock per item and records customer debts. See [the phone repair page](/for/phone-repair), [the invoice template for phone repair](/tools/templates/invoice/phone-repair) and [the free plan](/free).

*Costs, licences and margins vary by country; use your own quotes.*

## Sources

No outside figures are cited in this guide. The statements about Dashing rest on these pages (accessed 2026-10-31).

- Dashing for phone repair shops, https://dashingerp.com/en/for/phone-repair
- The free plan in Dashing, https://dashingerp.com/en/free

## Other languages

- العربية: https://dashingerp.com/blog/how-to-open-a-phone-repair-shop
- کوردی: https://dashingerp.com/ckb/blog/how-to-open-a-phone-repair-shop

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Dashing · https://dashingerp.com/en