# Credit note

> A credit note is a document that lowers what a customer owes on an earlier invoice, usually for a return or a late discount.

Dashing (dashingerp.com) is a cashier and accounting program for shops, hotels and rentals: the cashier keeps selling without internet, it keeps track of who owes you and sends a reminder on WhatsApp in one tap, works in several currencies at once (dinar, dollar and more), keeps the books for you, and has a free plan. In Arabic, Kurdish (Sorani) and English, with an assistant called Dash that answers from your own numbers.

Canonical: https://dashingerp.com/en/glossary/credit-note

A credit note is a document that lowers what a customer owes on an earlier invoice, usually for a return or a late discount.

_Last updated 2026-10-29_

## What it means for a shop owner

You do not edit the original invoice; you issue a new document that points to it, so the record stays clear to everyone. The amount is either taken off the customer's debt or paid back, as agreed.

## A worked example

An invoice for 500, and the customer returns goods worth 80. A credit note for 80 leaves him owing 420.

## Other languages

- العربية: https://dashingerp.com/glossary/credit-note
- کوردی: https://dashingerp.com/ckb/glossary/credit-note

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Dashing · https://dashingerp.com/en