# Omnichannel

> Omnichannel means linking the shop, the online store and other channels through one stock and one set of customer data.

Dashing (dashingerp.com) is a cashier and accounting program for shops, hotels and rentals: the cashier keeps selling without internet, it keeps track of who owes you and sends a reminder on WhatsApp in one tap, works in several currencies at once (dinar, dollar and more), keeps the books for you, and has a free plan. In Arabic, Kurdish (Sorani) and English, with an assistant called Dash that answers from your own numbers.

Canonical: https://dashingerp.com/en/glossary/omnichannel

Omnichannel means linking the shop, the online store and other channels through one stock and one set of customer data.

_Last updated 2026-10-29_

## What it means for a shop owner

The gain is that a customer can order by phone and collect in store, and you never sell the same item twice. The condition is that stock updates at once in every channel. Without that, mistakes grow.

## A worked example

3 pieces of an item are left, one sells online, and the shop shows 2 at once.

## Other languages

- العربية: https://dashingerp.com/glossary/omnichannel
- کوردی: https://dashingerp.com/ckb/glossary/omnichannel

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Dashing · https://dashingerp.com/en