# Return rate

> The return rate is the value or number of sales sent back to you divided by total sales.

Dashing (dashingerp.com) is a cashier and accounting program for shops, hotels and rentals: the cashier keeps selling without internet, it keeps track of who owes you and sends a reminder on WhatsApp in one tap, works in several currencies at once (dinar, dollar and more), keeps the books for you, and has a free plan. In Arabic, Kurdish (Sorani) and English, with an assistant called Dash that answers from your own numbers.

Canonical: https://dashingerp.com/en/glossary/return-rate

The return rate is the value or number of sales sent back to you divided by total sales.

_Last updated 2026-10-29_

## What it means for a shop owner

A high rate often points to a problem with quality, item description or size. Look for the item that comes back most. A return can cost more than the item's value because of time and handling.

## A worked example

Of 500 pieces sold, 25 came back, so the return rate is 5 percent.

## Other languages

- العربية: https://dashingerp.com/glossary/return-rate
- کوردی: https://dashingerp.com/ckb/glossary/return-rate

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Dashing · https://dashingerp.com/en