# Deleting a product, or hiding it from the till when it has history

> A product with sales or stock can't be deleted. Press "Hide it from the till" to stop selling it while its history stays, and bring it back from Deactivated.

Section: Inventory · verified against the product on 2026-11-01

Canonical: https://dashingerp.com/en/help/hide-or-delete-a-product

A product you never used can be deleted. A product with sales, purchases or stock is hidden from the till instead: it no longer shows when selling and its history stays.

## Steps

1. Open "Inventory" and find the product.
2. Press its bin icon and confirm.
3. If it has history, a red notice says it can't be deleted. Press "Hide it from the till".
4. To clear many at once, tick them in the list (or "Select all" for the page) and press "Remove" in the bar at the bottom. Products with no history are deleted; those with sales are hidden, and the bar tells you how many of each. "Bring hidden back" undoes the hidden ones. It needs an internet connection.
5. To only hide several without deleting, tick them and press "Deactivate".
6. To bring one back, open the "Deactivated" filter and press "Activate" (or tick several and press "Activate" in the bar).

## If it doesn't work

- "Deleting a product is for the owner or a manager.": ask one of them.
- "It was not deactivated. Try again.": check the internet and press the button again.
- No "Deactivated" filter: no product is hidden at the moment.

## What happens in the books

Nothing changes in the books when you hide a product. Its past sales and stock stay as they were.

## Common questions

**Why can't I delete a product?**

Sales, purchases or stock refer to it, and the books must keep them. Hide it from the till instead.

**Who can delete or hide products?**

The owner or a manager only, not a cashier.

## Other languages

- العربية: https://dashingerp.com/help/hide-or-delete-a-product
- کوردی: https://dashingerp.com/ckb/help/hide-or-delete-a-product

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Dashing · https://dashingerp.com/en