Glossary
Return rate
The return rate is the value or number of sales sent back to you divided by total sales.
What it means for a shop owner
A high rate often points to a problem with quality, item description or size. Look for the item that comes back most. A return can cost more than the item's value because of time and handling.
A worked example
Of 500 pieces sold, 25 came back, so the return rate is 5 percent.
Related
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The free plan: the whole shop for one branch, an offline cashier with stock, debts and accounting, with a daily limit on invoices, expenses and purchase orders. What it includes