Selling
Checking a price at the till without adding it to the sale
A customer asks "how much?": press "Price check" on Sell, scan or type the code, and see the price and the quantity on hand. The cart is not touched.
Verified against the product on 1 min read
The price check answers a customer's question in a few seconds: the item's price and how many you have in the active store. It adds nothing to the cart.
Steps
- Open "Sell". Among the quick actions press "Price check".
- The window "Price check" opens with the cursor in its field. Scan the barcode, or type the code.
- Press "Check" (or Enter after the scan).
- Read the item name, its price (with the unit, for example per kg) and "On hand".
- Scan another item to check it too, or close the window. Your sale is exactly as you left it.
If it doesn't work
- Not found: the code is not in your products (a barcode is not found).
- "stock unknown here": the quantity of this store is not known on this device yet; the price is still correct.
What the system does not do
It does not show the price in a customer-specific price list or a promotion; it shows the item's normal price.
Common questions
- Does the price check change the sale in progress?
- No. Nothing is added to the cart, so you can check a price in the middle of a sale and go back to it.
- It says the item is not found.
- The code is not in your products. Check the digits, or look the item up by name in the Sell search; if it is new, see the barcode-not-found article.
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In the same section
- A barcode isn't found at the till: the three choicesThe window "This code isn't in your products" after a scan: add it as a new product, add the code to a product you have, or sell for a price you type.
- Creating an offer or promo code and applying it at the tillFrom pricing & offers: "New offer" as a percentage, fixed amount or buy-get, with a promo code, period and minimum cart, then the code at checkout.
- Gift cards: issue one, accept it at the till, cancel itTurn on gift cards, issue a pre-paid card with a value and a code, take it as payment on a split sale, and cancel a card by refunding the balance or keeping it.
- Payment methods at the till: cash, card, wallet, credit, splitWhat each option at Charge means and where the money is booked: cash in the drawer, card and transfer in a bank account, credit on the customer, and splitting.
- Price quotes: send a quote and turn it into an invoice on acceptCreate a quote for a customer from Quotes, send it, then press "Accept → invoice" when they agree, or decline it with a reason. Quotes do not touch stock or the books.
- Printing the receipt, saving it as a PDF, or sending it on WhatsAppFrom the invoice page: "Save & print" for an 80 mm thermal printer, "Print PDF only", or "Send" on WhatsApp with a link the customer opens on their phone.
This page is also available in العربية · کوردی
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