A repair invoice: what the fault was, what you did, and on which device.
A repair invoice records a service and a part together, and a customer sometimes returns saying the fault is back. So this template adds the device IMEI, the fault as the customer described it, and the work you actually did. When a disagreement comes up, the paper holds what you both agreed. It has sample rows for common repairs, with the prices blank for you to enter your own charges.
Sample rows: Phone repair shops
Examples only; prices are blank for you to fill.
| Item | IMEI | Fault reported | Work done | Qty | Unit price | Total |
|---|---|---|---|---|---|---|
| Screen replacement | 356938035643809 | Cracked screen | Replaced screen, tested touch | 1 | ||
| Battery replacement | 352099001761481 | Drains fast and heats up | Replaced battery, tested charging | 1 | ||
| Charging port replacement | 358240051111110 | Charges only at an angle | Cleaned and replaced the port | 1 | ||
| Speaker repair | 350123451234560 | Caller cannot be heard | Cleaned and replaced the earpiece | 1 | ||
| Back glass replacement | 356700091234563 | Back glass broken | Replaced the back cover | 1 | ||
| Software update and reset | 353918050123456 | Slow and freezing | Updated system, factory reset after backup | 1 | ||
| Water damage repair | 354817060987654 | Fell in water, will not start | Cleaned and tested the board | 1 | ||
| Rear camera replacement | 359210080345678 | Photos are blurry | Replaced the camera module | 1 |
Common questions
Why write the fault as the customer described it?
Because it fixes what you were asked to repair, so if the phone returns with a different fault you can tell a new problem from the old one coming back. Write his words briefly, as said, without interpreting them.
How do I price the part and the labour?
Put each on its own line: the part at its price and the labour as a second line for the same device. The customer sees what he paid for the part and what for the work, and you see the profit on each.
Does the template record a repair warranty?
No, there is no warranty field. Write the repair warranty period you give at the foot of the sheet before printing.
More free tools
- Phone repair countersFor a repair counter: a work order from intake to invoice with parts from stock and labour, an assigned technician, a promised date, and the customer's debt.
- Invoice generatorAdd items, a discount and tax, then print the invoice or save it as PDF.
- Profit margin calculatorProfit margin and markup from cost and price, or the price for a target margin or markup.