Glossary
Credit note
A credit note is a document that lowers what a customer owes on an earlier invoice, usually for a return or a late discount.
What it means for a shop owner
You do not edit the original invoice; you issue a new document that points to it, so the record stays clear to everyone. The amount is either taken off the customer's debt or paid back, as agreed.
A worked example
An invoice for 500, and the customer returns goods worth 80. A credit note for 80 leaves him owing 420.
Related
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The free plan: the whole shop for one branch, an offline cashier with stock, debts and accounting, with a daily limit on invoices, expenses and purchase orders. What it includes