Glossary

Cross-sell

Cross-selling is offering a customer an item that goes with what he is buying, such as a cover with a phone or a battery with a device.

What it means for a shop owner

It differs from upselling to a pricier item. Offer one useful thing, not five, at a small price compared to the main item. Train sellers on one short sentence.

A worked example

A phone at 300, plus a cover at 10 and a screen guard at 5. If the customer takes both, the bill is 315.

Related

Try it in your shop, free, no card.

The free plan: the whole shop for one branch, an offline cashier with stock, debts and accounting, with a daily limit on invoices, expenses and purchase orders. What it includes