Glossary

Order fulfillment

Order fulfillment is everything from receiving an order to it reaching the customer: picking, packing and shipping.

What it means for a shop owner

Speed and accuracy here build your reputation. Use a checklist before sealing to avoid sending the wrong item. Give the customer the tracking number.

A worked example

You receive the order at 9 am and hand it to the courier at 11, so fulfillment takes two hours.

Related

Try it in your shop, free, no card.

The free plan: the whole shop for one branch, an offline cashier with stock, debts and accounting, with a daily limit on invoices, expenses and purchase orders. What it includes